Q: I can't log in.
Q: My spouse registered my child, how do I log into their account?
Q: What's my child's team assignment?
Q: When are games and practices?
Q: What if my child can't make it to practice?
Q: What else does my child need or not need?
Q: My child is on a wait list. When will I know if he/she is placed on a team?
Q: How do I volunteer?
Q: Can my child be placed on the same team as his/her friend?
Q: My child is playing in Fall, do I need to re-register for Spring?
Q: I need to cancel my child's registration. Can I get a refund?
- Q: I can't log in, or I am logged in but I don't see my participant's information.
A: If you have forgotten your username or password, request to reset your password or retrieve your account username at the login page. DO NOT CREATE A NEW ACCOUNT. If you create a second account, it will not be linked to your child's registration and you will not be able to view your team page or your child's registration information. Email [email protected] to have multiple accounts merged or if issues persist.
- Q: My spouse registered my child, how do I log into their account?
A: The Primary Account User can invite you to be an Additional Account User. From the Primary Account User's My Account screen, click on the gear icon in the upper right, to "Edit Account Info". Scroll to bottom of Primary Parent/Guardian Info page and click on "Add Additional Account Holder". An invitation will be sent to the Additional Account User with a link to create their own login for the shared account.
- Q: What is my child's team assignment?
A: Before players can be assigned to Core teams, the Region 418 board recruits and trains parent volunteers to be coaches, team parents, and referees. The Division Administrators then assign players to teams and email the rosters to team members. Recruiting and training enough volunteers to lead all the Core teams takes time and team rosters are usually released by mid-August. To help us get teams assigned quickly, please Sign Up to Volunteer. You do not need to have previous coaching experience and you do not need to have been an elite soccer player to be a great coach or referee. AYSO has developed special training to help volunteers who may have little or no soccer experience quickly gain the age-appropriate knowledge and skills they need to become outstanding coaches and refs. If you cannot volunteer as a coach, there are a lot of other positions that need to be filled each season, from team parents to board members. Please step up and make things happen by signing up as a volunteer!
- Q: How do I volunteer?
A: There are many volunteer roles that need to be filled each year. It takes the work of many to make each soccer season happen. We are always looking for more help, especially coaches and referees. No prior experience is necessary for any volunteer role since we provide all the training you will need. To sign up to volunteer, log into your account and add the volunteer role of your choice by searching for "Find Volunteer Roles" in the Volunteer tab in your account. Volunteers must sign up every year for their preferred role. A level II background check is run as part of the volunteer registration for every AYSO volunteer every year.
Have questions about becoming a Region 418 volunteer? Contact the Volunteer Administrator at [email protected].
Core Teams: The Saturday game schedules will be posted to your team's Dick's Team Manager App before the start of the season. 7U and older Core divisions will have one practice per week during Fall and Spring seasons, starting the week before the first game. Each team's coaches set their own practice day, time and location and will post the practice schedule the Team Manager App after teams are formed in August.
The 4U, 5U, and 6U divisions meet at the same time each Saturday for one combined practice/game session and do not have a mid-week practice. Registered families will be notified of the available playing times before the start of the season.
The Core high school division administrator will contact team members with practice and game schedules before the start of the season. Core high school teams have a weekly practice on Saturdays and a game on Sundays.
Winter Indoor Soccer: There are no practices during the Winter Indoor season in any division, only Saturday afternoon games. Game schedules will be posted to your team's Team Manager app after teams are formed.
EXTRA Teams: Practice and game schedules will be available to invited players.
Northwind Teams: Visit www.northwindsoccer.com for program details.
EPIC (Formerly VIP): The EPIC group meets at the same time each Saturday afternoon and do not have a mid-week practice session. The EPIC Program Director will communicate the season schedule to EPIC families before the start of the season.
- Q: What else does my child need or not need?
A: The Core and EPIC registration fees include a complete uniform ( jersey, shorts, socks) and AYSO supplemental accident insurance. Obtaining soccer shoes and shin guards are the responsibility of the parents. Players are required to wear shin guards completely covered by the socks at all practices and games. Soccer shoes are highly recommended. Other shoes with cleats, e.g. football or baseball shoes, are not allowed. Jewelry of any kind (earrings, earstuds, bracelets, etc.) is not permitted at practices or games and will have to be removed before a player can participate. (Covering with tape or other material is not sufficient.) A player who comes to the field wearing a cast or a splint may not participate, even if the cast or splint is removable. Cleats are prohibited on the indoor fields, so players participating in the Winter Indoor program must wear indoor soccer shoes or regular athletic sneakers. If your child is invited to a Northwind or EXTRA team, the uniform is not included in the registration fees and you will purchase the uniform separately.
- Q: My child is on a wait list. When will I know if he/she is placed on a team?
A: We believe that the best way to learn soccer is to play soccer. That is why we have limits on roster sizes in our programs - so that every child gets equal playing time. We are an all-volunteer run organization and the number of players we can place on teams each season depends on the number of volunteer coaches we have available to lead those teams. Division Administrators work tirelessly each season to recruit volunteer coaches and help them complete coach training, so that we can place as many players from the wait list as possible. We are always looking for more coaches. You can better your child's chance of being placed on a team sooner by volunteering to coach. When we can place your child on a team, you will receive an email notification with instructions to log into your account and pay the registration fee to confirm their spot. We are usually able to place most, if not all wait-listed players. In the unusual event that we are not able to place your child on a team for the fall season, they will receive a team assignment in March or April, as spots usually open up for the spring season.
- Q: Can my child be placed on the same team as his/her friends?
A: One of AYSO's six core philosophies is Balanced Teams. In order to maintain balanced teams across each Core division, we build new teams each year in the Core program, with players assigned to teams at random. This keeps our Core league play fair and fun for everyone. A popular option is for the parents of two players in the same age division to elect to co-coach a team together, thereby ensuring that their children will be assigned to the same team for that year. All returning Core players will be assigned at random to new teams each year, so that we can maintain team balance.
Q: My child is playing in Fall. Do I need to re-register for Spring?
A: Only if your child is in the 4U or 5U age division. (If your child played in one of those divisions in the fall and you register them for the spring, you will not be charged the AYSO National Player Fee for the spring season.) The program registration fees for the 6U through 14U include both Fall and Spring seasons. Those teams stay together for both Fall and Spring. 19U Girls play only in fall and 19U Boys play only in the spring due to conflicts with IHSA soccer. There is a separate registration for the Winter Indoor soccer league, which is open to all 10U thru 16U players. New teams are created for the Winter Indoor season. The Northwind program registration fees include Fall, Winter, and Spring seasons.
- Q: I need to cancel my child's registration. Can I get a refund?
A: Please refer to our Refund Policy. Email your request to withdraw to the Registrar at [email protected].
A child may not participate in AYSO Region 418 programs once (s)he has been withdrawn. Coaches are not authorized to allow a withdrawn player to rejoin their teams.